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What is Xoxoday?
What is your turnaround time on resolving customer issues ?
Can I buy experiences or vouchers anywhere in India or abroad ?
Why do you need ID proof for processing the order of vouchers more than Rs 5000?
How do I redeem XOXO Engage Points?
How do I check the balance and expiry of my xoxo voucher?
I have a xoxo voucher. However, the product I want to buy is worth more than the value of xoxo voucher. How do I buy?
What is the maximum value of voucher that I can choose ?
If I have bought more than 1 xoxo voucher can I redeem all vouchers at a time?
How many xoxo vouchers can be used in one order?
See all 11 articles
Brand Gift Vouchers
How can I check the balance and expiry of gift vouchers?
How can the validity of a gift voucher be extended ?
Where all are these gift vouchers applicable?
Can multiple e-cards be used for one purchase ?
How many types of gift vouchers do you provide ?
See all 18 articles
What is an Experience Box?
What do I do with the Experience Box now? Or How to Redeem the Experience Box Code ?
How can I buy experience box?
How long is the experience box code valid for?
How can I find the experience I am looking for?
See all 38 articles
Account & Orders
How to create an account ?
How can I check my order status ?
I have forgotten my password what should I do?
How to change password ?
I want to update my account profile, how to do it ?
See all 16 articles
Where can I find payment details?
What are the payment options available?
How safe are these gifting transactions ?
Are there any hidden charges apart from product amount & shipping charges?
If I don’t have account in Xoxoday, will I be able to find my payment history?
See all 8 articles
What are the various corporate solutions with Xoxoday?
Do you customize or personalize the products?
Do you handle delivery across India and abroad?
Do you handle the packaging?
What are the payment methods?
See all 17 articles
Returns & Refunds
What is the refund process?
What are return & refund policy?
What are return & refund policies?
How to return a product
How to return a product?
See all 6 articles
Xoxoday Enterprise Solution
How do I redeem my Xoxo Voucher?
How Xoxoday Enterprise Works? How does it work?
Who is an Engaged employee?
Why should I implement Xoxoday Enterprise?
How does Xoxoday Enterprise improve collaboration?
See all 10 articles
Do I need a separate username and login?
Can I login from anywhere?
Can this live on our intranet?
How do I get started?
What to do if it shows Incorrect user ID ?
See all 13 articles
Does Xoxoday Enterprise provide an option to show my internal reward catalogue ?
Should we allow everyone in the company to give others recognition?
Can we categorize our recognition against our company core values?
What payment methods are available?
Do you provide integration with tools like HRMS, Yammer etc?
See all 11 articles
How to Redeem points
I am not able to see my reward points
I am not able to redeem points
My gift voucher is shown used but I did not redeem it. Please assist.
Once I have placed an order, how long will it take to get the awards?
See all 9 articles
Will I need to find a new budget for this?
How much should I budget for awards?
What are the tax implications?
Do you provide any discount for startups?
Do I have to sign a long term contract?
See all 9 articles
Security & Compliance
Does Xoxoday Enterprise provide user authentication?
Does Xoxoday Enterprise ensures my company data confidentiality?
Is a gift received from an employer taxable?
Can your sales representative meet us for a discussion?
Can you provide a proper report with details in terms of delivery, quantity etc?
If you are not a registered vendor with us, can you complete your vendor registration formalities?
Accounts and Orders
Do I need to have a Xoxoday Enterprise account to buy?
Does the person whom I gift need to have a Xoxoday Enterprise account?
How secure is my shipment?
How will I get to know whether my order is confirmed?
How will I get the receipt for my order?
See all 7 articles